Frequently Asked Questions
Everything you need to know about your ALP experience.
What are ALP Nicotine Pouches?
ALP Nicotine Pouches are tobacco-free, smoke-free, and spit-free oral nicotine products designed for a discreet and premium experience.
How long does shipping take?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery varies by location.
Do you require age verification?
Yes. In compliance with legal regulations, all customers must pass a third-party age verification process to confirm they are 21 or older before purchasing.
Can I return my order if I change my mind?
Due to the nature of our products, we can only accept returns on unopened and sealed cans within 30 days of purchase for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like Apple Pay.
How should I store my ALP pouches?
For maximum freshness and flavor longevity, we recommend storing your pouches in a cool, dry place away from direct sunlight.