Returns & Exchanges
At ALP Nicotine Pouches, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original shipping container, ensuring all seals are intact and the return authorization slip is included inside.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing